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Last updated: November 2024

Voglitousl is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our approach to data protection and your rights as a data subject.

Our Data Protection Principles

We adhere to the following principles when processing personal data:

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and at the point of data collection.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond within one month of receiving your request.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you do not want erasure.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. When you object to direct marketing, we will stop processing your data for that purpose.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us:

We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by a further two months for complex or numerous requests.

Data Protection Officer

For data protection enquiries, please contact our Data Protection lead at [email protected].

Legal Bases for Processing

We rely on the following legal bases for processing personal data:

International Data Transfers

We primarily process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:

Data Breaches

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where a breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.